Walter's DRP Status

What is a DRP?

     DRP is an abbreviation for Direct Repair Program. In a direct repair program, a collision repair facility and an auto insurance company complete a contract to provide repairs for the insurance company's claimants.
     This is how a direct repair program works: You are involved in an accident and contact your auto insurance company, or the insurer of the at-fault driver. The auto insurance company then refers you to a network of conveniently located repair facilities. Because the insurance company and the repair facility handles all the details and paperwork, you do not have to do so.
     Although a direct repair program can generate additional paperwork for a body shop, it can also prevent delays. When an additional part is needed for a repair, the shop does not have to stop working on a vehicle to wait for an insurance adjuster to re-evaluate the situation. Insurance companies promote the advantages of a direct repair program to their customers as convenience, warranties on repair work, and the freedom from estimates and other paperwork details.

Walter's Collision is a direct repair facility for who?

What if I don't have insurance with any of these companies?

     Even if we don't have a DRP status with your insurance provider, we can still process the claim and handle any related paperwork. We contact your insurance provider before, during and after the repairs are made to maintain the company's procedural standards. We have, in the past, worked with Esurance, Affirmative, Geico, USAA, Farmers and others to ensure customer satisfaction.